Privacy Policy

1. Introduction

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our mobile application and services.

By using our app, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

Business Information: Restaurant name, address, and contact details
Personal Information: Name, phone number, email address
Order Information: Products ordered, delivery preferences, order history
Location Information: Delivery address and service area details
Technical Information: Device type, app version, IP address, and usage data

3. How We Use Your Information

We use your information to:

Process and deliver orders
Communicate with you about orders, deliveries, and support
Improve our app, services, and customer experience
Ensure security and prevent fraud
Comply with legal and regulatory requirements

4. Sharing of Information

We do not sell or rent your personal data.
We may share information only with:

Delivery partners to complete deliveries
Service providers who help operate the app (e.g., hosting, analytics)
Authorities if required by law

All third parties are required to keep your information confidential.

5. Data Security

We take appropriate technical and organizational measures to protect your information against unauthorized access, loss, misuse, or disclosure. However, no system is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information only as long as necessary to provide our services and meet legal or business requirements.

7. Your Rights

Depending on applicable laws, you may have the right to:

Access your personal data
Request correction of inaccurate information
Request deletion of your data
Withdraw consent for data processing

Requests can be made through the app or customer support.

8. Cookies & Tracking

Our app may use cookies or similar technologies to improve functionality, analyze usage, and enhance user experience.

9. Third-Party Links

Our app may contain links to third-party services. We are not responsible for the privacy practices of those external sites or services.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted in the app, and continued use of the app means you accept the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us through the app or our official support channels.

for more information

email: info@kotalfarm.com

phone: +9647701524710